How UserLabs Works
From signing up to sharing feedback — here's exactly what to expect, with no surprises.
Create your profile
Sign up for free and tell us about yourself. Your interests and preferences help us match you with the right products.
Get matched
We'll let you know when a campaign fits your profile. Browse what's available and choose the ones that interest you.
Receive products
Selected testers get products shipped to their door, free of charge — and they're yours to keep.
Test & share feedback
Use the product as you normally would, then share your honest thoughts through photos, videos, surveys, or written notes.
It's yours to keep
That's the deal — the product you tested is yours to keep, and your feedback goes straight to the brand that made it.
What we're looking for
We want your real opinions — the good and the bad. Positive-only reviews don't help anyone.
A few photos and specific notes go a long way in helping brands improve.
Complete your tasks within the campaign window so the brand gets feedback when it counts.