Now with AI-powered insights

Turn customer feedback into actionable insights

The enterprise platform for collecting, analyzing, and acting on customer feedback at scale. Trusted by leading consumer brands.

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app.consumerxlab.com/dashboard
12
Active Campaigns+3
847
Testers+24
2,341
Submissions+156
89
Insights+12
66%

Trusted by innovative teams at

Unilever
P&G
Nestle
Coca-Cola
Nike
Adidas

Platform Statistics

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Enterprise clients

0M+

Feedback collected

0%

Uptime SLA

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Countries served

Platform capabilities

Everything you need to understand your customers

From recruitment to analysis, our platform handles the entire customer feedback lifecycle.

Multi-tenant security
Enterprise-grade isolation with role-based access control, SSO, and audit logging.
Smart recruitment
AI-powered tester matching based on demographics, behavior, and purchase history.
Rich media capture
Collect photos, videos, and screen recordings with automatic transcription.
Real-time collaboration
Built-in messaging with testers and team members for contextual follow-ups.
AI-powered analytics
Automatic sentiment analysis, theme detection, and actionable recommendations.
Global compliance
GDPR, CCPA, and SOC 2 compliant with data residency options.

Get started in minutes

Launch your first campaign and start collecting insights today.

  1. Create your campaign

    Define your research goals, target audience, and tasks for testers to complete.

  2. Recruit testers

    Invite your own testers or tap into our panel of qualified participants.

  3. Analyze & act

    Get AI-generated insights and share findings with your team instantly.

Customer Testimonials

"ConsumerXLab has transformed how we gather feedback. We've reduced our research cycle from weeks to days while getting deeper, more actionable insights."

Sarah Johnson

VP of Consumer Insights, Global CPG Company

Ready to transform your customer research?

Join hundreds of brands using ConsumerXLab to make better product decisions.